Welcome to ucresq

We are an IT professional and managed services company built on teamwork. Our primary goal is to stabilize, optimize, and secure client phone systems.

Specializing in
Unified Communications

Registered E-Rate Service Provider

Company News

Fortinet Partnership

ICT has partnered with Fortinet to provide secure Unified Communications IP-PBX solutions!

E-Rate SPIN

ICT has been awarded its SPIN and is now a registered service provider in the E-Rate program!

Singlewire Partnership

ICT has partnered with Singlewire to provide paging, E911, and Active Intruder alerting systems!

Featured Offerings

School Safe™

Managed Professional Services™

Stability & Security Assessment

About Us

ICT, LLC is a partnership devised, built, and owned by Information Technology professionals who specialize in Unified Communications (UC). Our brand UCResQ describes the unique way in which we plan, implement, and maintain UC voice & video collaboration technologies and services. We rescue our customers from obstacles that prevent scoring the goals of greater stability, security, and performance.

More expertise. More diligence. More value.

Day-to-Day maintenance, problem resolution, and upgrades.

Whether you are our managed customer or engaging us for a short-term project, our approach includes assessing and ensuring that your environment is stable before any changes are made.

Posture assessments, vulnerability patching, and encryption.

The security of system components and information is a necessary design principle. UC technologies are often overlooked. We offer solutions tailored to securing your UC environment.

Third party applications, add-on features, and service provider deployments.

With stability assured and security in mind, we are experts at creating and employing methodical and cautious implementation plans.

Greenfield builds, system consolidations, and cloud services.

This is what we do. Through decades of experience and expertise, we get that “turn key” is a myth and that 95% of all projects is in the planning. Anyone tells you different, they are winging it with your environment and gambling with your job.

Detailed planning and task workflow management.

All work is rigorously planned, documented, and performed. We take pride in our extensive processes for ensuring careful attention to detail. Whether a planned maintenance activity or a major system or service change, there will be a project plan.

Service portfolio